terms and conditions
Payment by internet banking, e-invoice, credit card, cash.
rental agreement form
At the start of your hire period, you will be asked to complete and sign a hire form. By signing this form you are taking responsibility for the bike during the hire period. You will need to supply credit card details or a cash deposit of NZ$400 per bike.
CANCELLATIONS AND REFUNDS
CANCELLATIONS can be made either
by emailing firstname.lastname@example.org
or calling FREEPHONE 0800 480 680 (within New Zealand)
FULL REFUND Cancellations made up to 24 hours prior to the applicable booking receive full refund, minus credit card fees of 3%
NO REFUND Cancellations made after 24 hours prior to the applicable booking time receive no refund.
NO SHOW If you are not at the agreed time and location, this is regarded as a no show and not eligible for a refund. If you are delayed, please call us on FREEPHONE 0800 480 680 (within New Zealand)
WEATHER If you decide to cancel within 24 hours prior to the applicable booking time on account of the weather, there is no refund.
CRUISE SHIP If a cruise ship is unable to berth at Port Chalmers, there is a full refund. If it is delayed or postponed, your booking will transferred to the new arrival time.
cruise ship deals
A minimum of 2 applies to all cruise ship deal packages.
Children must be accompanied by adults.
Cruise Ship Deals may be booked online at least 12 hours in advance. Please contact us if you wish to book on the day, there may not be availability.